Our client information is used for the purpose of booking appointments and contacting clients directly with appointment information as needed. No information gathered will ever be shared or sold to a third party. Ever. Clients have the opportunity to opt out of any marketing campaign sent via the Refinery House. Service providers do not have access to batch client information, but only to access client information details to contact for booked appointments. Service providers that work out of the refinery house do not have access to batch client information, but may request from the house details of clients seen within the last 2 years for the purpose of sending an email update with the understanding that clients contacted have the opportunity to opt out.
All client contact information is kept in a password secure software.